Help Centre

How can we help you?

Find answers, guidance, and support for every part of the Utzaveri experience.

Getting Started

  • What is Utzaveri?

    Utzaveri is an AI-powered personalised jewellery experience that helps you explore jewellery ideas, create designs, personalise details, visualise how a design could look on you, and take your selected design towards physical jewellery creation.

    Learn More
  • How do I get started?

    Choose how you want to begin:

    • Start with an idea
    • Upload inspiration
    • Upload an existing design
    • Explore something new

    Then use AI to explore your jewellery design possibilities.

    Start Creating

Create Yours

  • How do I create a jewellery design?

    Go to Create Yours and choose your starting point. Describe your idea, upload inspiration, or upload an existing design. Utzaveri will help you explore AI-powered design possibilities.

    Go to Create Yours
  • Can I upload an image for inspiration?

    Yes. You can upload an image, reference, or visual inspiration and use it as a starting point for your jewellery design exploration.

  • Can I upload an existing jewellery design?

    Yes. Upload a jewellery design or reference and explore it as part of your creation journey.

  • Can I change an AI-generated design?

    Yes. You can refine your selected design and explore changes to its shape, style, details, materials, gemstones, and personal elements.

  • Can I save my designs?

    Yes. Sign in to your Utzaveri account to save and manage your creations.

Try On

  • How does Try On work?

    Choose a jewellery design and upload a suitable photo. Utzaveri uses AI-powered visualisation to create a preview of how the selected jewellery could look when worn by you.

  • What kind of photo should I upload?

    For the best result, use a clear, well-lit photo where the area where the jewellery will be worn is clearly visible.

    For example:

    • Ring: A clear photo of your hand
    • Earrings: A clear photo of your face and ears
    • Necklace: A clear photo of your neck and upper body
    • Bracelet: A clear photo of your wrist
    • Pendant: A clear photo showing your neck and upper body
  • Is the Try-On result exact?

    The Try-On experience provides an AI-generated visualisation to help you explore how a jewellery design could look when worn. The final physical appearance may vary.

LUMEN

  • What is LUMEN?

    LUMEN is Utzaveri’s AI-powered jewellery creation machine. It connects physical references, AI-powered design exploration, personalisation, visualisation, and the journey towards physical jewellery creation.

    Discover LUMEN
  • What can I bring to LUMEN?

    You can start with:

    • An idea
    • An inspiration image
    • An existing jewellery design
    • A physical jewellery piece or reference
  • How do I experience LUMEN?

    Visit an Utzaveri location and book a LUMEN session.

    Experience LUMEN

Pricing & Plans

  • What plans does Utzaveri offer?

    Utzaveri offers:

    • Explore — Free
    • Create — ₹999
    • Premium — ₹1,999
    • Personalised — ₹3,999
    • Bespoke — Custom Pricing
    View Pricing
  • Does my plan include physical jewellery?

    No. Physical jewellery is priced separately.

    Your selected plan covers the applicable digital Utzaveri experience and features.

  • Can I upgrade my plan?

    Yes. You can move to a higher plan based on your requirements.

Physical Jewellery

  • Can my design become real jewellery?

    Yes. Once you have selected and finalised your design, you can take the next step towards physical jewellery creation.

  • How is physical jewellery priced?

    Physical jewellery is priced separately.

    The final price can depend on:

    • Jewellery design and complexity
    • Metal type and purity
    • Metal weight
    • Gemstone type and quality
    • Size and dimensions
    • Craftsmanship requirements
    • Production requirements
  • How do I begin the physical creation process?

    Once your design is ready, choose Make It Real to begin the next stage.

Account & Saved Creations

  • Do I need an account to use Utzaveri?

    You may be able to explore certain features without an account. An account allows you to save and manage your creations and access your account experience.

  • Where can I find my saved designs?

    Sign in to your account and go to My Creations or Saved Designs in your dashboard.

  • I forgot my password. What should I do?

    Go to the Sign In page and select Forgot Password? Enter your email address to receive a password reset link.

    Reset Password

Still Need Help?

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